**$25 Minimum Order or a $7.50 Small Order Fee Applies**

Pricing is subject to change without notice. Additional discounts for large volume purchases are available.

Pricing may change if a specific brand is requested. 

Item pricing is while supplies last. 

If a price changes you will be notified before your order is processed to allow you the chance to amend your order.

**Pricing is per item, some items require a minimum quantity for shipment.**

2. TAXES

Prices do not include any federal, state or local taxes.

ALL ORDERS SHIPPED TO ADDRESSES WITHIN NORTH CAROLINA

WILL BE CHARGED THE APPROPRIATE STATE/LOCAL SALES TAX PRIOR TO SHIPMENT.

3. TERMS OF PAYMENT

4. CLAIMS FOR LOSS OR DAMAGE IN SHIPMENT

Blue Ridge Lighting Supply, Inc. will file claims for damaged/lost merchandise if the following conditions are met.

Truckline shipments must have damage/shortage noted on freight bill along with the drivers signature. Fill out the Damage Claim Form, enclosed with the packing list (or by emailing us for a copy) and fax to us with a copy of the freight bill on the day of delivery. In the event of concealed shortage/damage we must be notified within 5 days of receipt of order for credit/replacement to be issued. Concealed damaged may need to be inspected by carrier, do not destroy, please keep in original packaging.

UPS/Fed Ex shipments must be inspected on the day of delivery. Any damage/shortage must be reported to us within 72 hours of receipt for credit/replacement/ Carrier may need to inspect items and packing, do not destroy, please keep in original packaging.

Please use the Damage Claim Form enclosed with your packing list to notify us of damage/shortage on your shipment. We will contact you regarding your claim.

Due to the fragile nature of T5 lamps they are shipped at the purchaser's risk.   Lamps shipped in less than case quantities are shipped at the purchaser's risk when shipped UPS/Fed Ex or other carrier besides Truckline.

5. RETURN GOODS AUTHORIZATION

No products are to be returned without prior authorization. Items will be credited or replaced at the discretion of Blue Ridge Lighting Supply, Inc.   Defective merchandise must be returned to us for inspection and testing by manufacturer. Please call to report defective items and for return information. All returns are to be shipped prepaid.

A restocking fee set by the manufacturer and outbound freight will apply on special order items which are returned for reasons of the purchaser. Credit/replacement will be issued after inspection and credit are issued by the manufacturer. All returned items must be in original packaging and in saleable condition.

6. ERRORS

7. SHIPPING CHARGES

$25.00 minimum order or $7.50 small order fee.

Buyer is responsible for all shipping charges unless quoted specifically freight allowed.  The minimum freight charge is $7.50 per order.

We ship UPS and/or Fed Ex Ground (at our discretion) at the ground rate or via truckline on larger orders unless otherwise requested (additional charges may apply or require an account with the company used). Some items are drop shipped from manufacturers or distributors (carriers are chosen at their discretion).

Orders are shipped on weekdays only. UPS and/or Fed Ex count business days for air shipping. Three-day select is three business days from the day shipped. 

Many items ship the same day that your order is received, if your order is in before 12:00 p.m. Eastern Time and the item is in stock. Most orders received after 12:00 p.m. will be processed on the next business day. Orders received on the weekend (after 12:00 P.M. on Friday) or holidays are processed the following business day.  We cannot guarantee availability of all products at the time an order is placed, therefore you will be contacted if your product is unavailable within 1 business day of your order being processed.  If you require your merchandise to be delivered by a specific date you MUST specify that in your order.  You can also contact us regarding availability of a particular item.  We CANNOT guarantee a shipment date until after your order is processed.

Shipping of heavy or bulky items may require a shipping surcharge. Occasionally, multiple products must be shipped from several locations and this can also result in excess shipping charges. We will email you with an estimate of surcharges and you will have an opportunity to cancel your order at that time with no penalty. Lamps 7 feet or longer, VHO lamps and larger fixtures must be shipped via Truckline.  Charges for this service start at $52.35, a freight estimate will be given to you if requested, when your order has been processed, prior to shipping, at that time you will be given the option to cancel your order without penalty.

We ship from our own warehouse in North Carolina, as well as directly from several manufacturers.


If you have any questions regarding the availability of a product, please e-mail us. We try to respond no later than the end of the next business day, except during peak season and the holidays.


Notifications: We will e-mail you when your order is processed and has been shipped, and let you know if an item is back-ordered or will be drop shipped from a manufacturer. You will be able to cancel back-ordered items without penalty at that time. 

WE ACCEPT

VISA, MASTER CARD, AMERICAN EXPRESS & DISCOVER CARDS. 

Please do not under any circumstances put credit card numbers into email messages!

If you wish to send us order details via email do not include the credit card number in the email. If you have any questions, please call or e-mail us.